Questions

Fit, install, cartridges and shipping. If yours isn't here, write to us.

Fit & installation

Will it fit my shower?

If your shower head unscrews, this fits. It uses the standard US threading found on fixed arms and handheld hoses alike. No adapters, no plumber.

How long does installation take?

Under two minutes. Unscrew your shower head, thread the filter onto the arm, thread the head back onto the filter. Hand-tight is tight enough.

Do I need any tools?

No. Everything hand-tightens. Two washers are included in case your existing connection needs one.

Can I take it with me if I move?

Yes. It unscrews as easily as it went on.

The filter

Will my water pressure drop?

Most people notice no meaningful change. Any filter adds a small amount of resistance, so if your pressure is already low it is worth knowing before you order.

Does it soften water?

No. A shower filter reduces chlorine and certain dissolved metals. It does not remove hardness minerals — that needs a whole-house softener.

What is inside the housing?

A multi-stage cartridge: KDF-55 media, calcium sulphite, activated carbon, and mineral and ceramic layers. Each stage handles a different part of the job.

Does it work with hot water?

Yes. The media is chosen to keep working across the temperature range of a normal shower.

Cartridges

How often do I replace the cartridge?

Roughly every three months at average household use. Hard water areas may want to swap sooner.

How does the subscription work?

A cartridge arrives every three months at 15% off. Skip a delivery or cancel at any time from your account — no phone call, no notice period.

Can I buy cartridges without subscribing?

Yes. They are available as a one-time purchase whenever you need one.

Shipping & returns

Where do you ship?

Anywhere in the United States, free of charge. Orders leave within one business day and arrive in three to five.

How does the guarantee work?

Fit it, use it, and if your water does not feel different within thirty days, write to us and we will refund you. No forms and no questions.

My order has not arrived.

Check the tracking link in your shipping email first. If that does not explain it, contact us and we will chase it.

Still looking?

We answer within one business day.

CONTACT US